Red Rooster paved the way for success in both love and business for this franchisee
It’s fair to say Red Rooster has changed the course of Tim Humphreys’ life in more ways than one. Not only did Tim meet his future wife at a store, his parents and son now work in the business with him. He’s also been able to realise his teenage dream by becoming a successful multiple store owner.
Introducing Tim Humphreys – Red Rooster Franchise Partner in Bribie Island and Narangba, QLD
As a long-time employee, Tim explains how the brand resonated with his strong family values.
Can you tell us more about your family life – you’re married with kids?
That’s right. I actually met my wife Kate at Red Rooster! We met at a store back in 2003 when I was just 17 years old working as an assistant manager at a store. We got married three years later and we now have three kids. She’s been a great support to me. Having our first child at the young age of 18 was probably our biggest challenge, but we learnt a lot from it which helped us later in life to overcome other challenges.
How did your career path progress at Red Rooster?
I started out at Red Rooster as a kitchen hand when I was just 14 years old. The years went by quickly and I soon progressed to store management roles. It greatly helped my career that I had a former manager who invested a lot in his people over the years through management and traineeship courses. He was very supportive and encouraged our growth in anything we wanted to do. Eventually I got promoted to District Manager. I bought the store in Narangba when I was 25 years old in 2014 and bought Bribie Island last year.
What’s been a proud moment for you in business?
Being able to give back to my mum and dad. My parents actually work full time in the business with me and I couldn’t have done it without them. They have been great mentors and teachers for our staff as well. We have three generations working in our stores now, as my son also works at one of our stores.
patient | practical | guiding
What inspired you to become a Red Rooster franchisee?
It’s a great Australian business with a great potential for growth. It was also a business that reflected our own sense of family values so it was a good alignment for all of us. There was also a fantastic network and operators with lots of knowledge to pass on. I liked that strong sense of support.
Have you had to sacrifice at times in order to build up the business?
Yes I’ve sacrificed family time and put a lot on the line. We needed to put a lot of effort into the business in the first few years. I still put a lot of effort in. That sometimes means you miss out on things, but it’s all worth it in the end. We’ve now started to reap the benefits and we’re also able to be around more for our kids. I’m able to attend school functions and also coach my son’s footy team.
Has the media negativity surrounding the franchising industry impacted you?
Unfortunately, it’s created a bit of a false instability in the brand. There’s no doubt some franchisees struggle, but that’s true of any industry. The media attention is unfortunate as employees then get nervous about their job stability and customers start asking questions. Some even moved onto other brands thinking we’re going to close down. It’s a bit disheartening because we’re actually doing quite well. Every business needs to change, learn to adapt and evolve. When there’s an issue I believe it should be brought up in an appropriate forum and dealt with then and there.
What does it take to be a successful franchisee?
Being a great people coach and having great people working for you.